Abacus Techno Solutions: Banking BPO services

 

Banking business process outsourcing or banking BPO is a highly specialized sourcing strategy used by banks and lending institutions to support the business acquisition and account servicing activities associated with the customer lending lifecycle. These specific BPO services are usually offered through multi-year service-level agreements for all or portions of the credit card lending, consumer lending or commercial lending segments of the financial services market. Some larger financial services organizations choose to extend their sourcing strategy to include other outsourced services such as ITO systems and software, human resources outsourcing and benefits services, finance and accounting outsourcing (FAO) services, procurement or training outsourcing.

Banking BPO services are typically defined by industry analysts, advisors and leaders in the sourcing industry, such as the set of discrete processes or transactional activities that support the lending lifecycle as follows:

• New customer acquisition services include telemarketing activities, application processing, underwriting, customer or merchant credit evaluation and verification, credit approval, document processing, account opening and customer care and on-boarding.
• Account servicing processes for credit cards or consumer loans. These most commonly include payment processing systems and services, customer service or call center support operations (voice, digital, e-mail and mail services), product renewals, and loan disbursement; document management services such as printing and mailing of statements, networked printing and storage solutions; collections, recoveries processing, default management, risk management and foreclosure.
• Consumer and commercial lending post origination transaction processing services, such as check processing, clearance and settlement services, remittance, and records management.
• Back office transaction process management for loans or credit card portfolios, including custody services, fraud mitigation and detection, regulatory and program compliance, portfolio analytics, reporting, conversions, management of technology platforms, interface for customer data and custom development.

Abacus Techno Solutions Pvt Ltd have well established infrastructure with high end PCs and dedicated server and provide a helpdesk for our customers, which makes us to be competitive in both domestic and international markets.

3 skills you must develop for a rewarding BPO career

 

We all are very much aware of the fact that in the recent times BPO sector has expanded tremendously. It has now become one of the most sought after career option as it provides people with the much needed exposure. Read on to know three skills that every employee working in this sector must have:

• 24×7 Flexibility:

It is very important to be flexible so that it becomes easier for you to adjust in this demanding career. If you want a fulfilling career in BPO sector then you must prepare yourself to work even in odd hours. Flexibility teaches you to mould yourself according to the situations and helps you to perform better.

• Self Motivation:

You must keep yourself motivated by assessing your performance from time to time. Recognize your strengths and weaknesses as it would help you to perform with better efficiency.

• Stability:

Try to be consistent and stable in your job as it would provide credibility to your job profile. Switching from one job to another job hampers your career growth and slows down your progress.

At Abacus Techno Solutions Pvt Ltd, we believe that a person needs to be dedicated and devoted to his work in order to succeed in this field.

Abacus Techno Solutions: Benefits of Twitter for business

 

You may already know how popular Twitter is among celebrities and athletes. But Twitter can also be used as a powerful tool for companies and brands to stay connected with their customers, employees, and business partners — if it’s used properly. With the right approach, the benefits of Twitter for business can include increased brand awareness and a renewed sense of thought leadership, not to mention improved website traffic and conversions.

Business benefits of using Twitter:

• Increase brand awareness
• Keep up with the latest trends in your industry
• Promote your blog content, videos, presentations, etc.
• Boost your website SEO
• Drive website traffic
• Get instant feedback about your products and/or services
• Increase the reach and impact of your PR initiatives
• Gather real-time competitive intelligence
• Monitor your brand reputation
• Support your recruiting efforts by connecting directly with potential employees
• Gain direct access to high profile individuals

So it is very beneficial for your business to have a social media account especially on twitter that is regularly updated with latest post or twits to stay in trend. So while you step out before the hundreds of competitors that are ready to plough through, make your business so much visual on social media that other companies can find you. Beside this other social media are also as much as important to visualize your business to the relevant customer. Abacus Techno Solutions Pvt Ltd is here to help you out in one. Your profile is your portfolio and a well designed, appropriate profile is a great way to stand out.